Privacy Policy Statement / Personal Data Protection Statement (Website)
1. Privacy Policy
This website www.pro360.com.sg (“the Website”) is owned and operated by PRO360 Tech Limited (“the Company”, “we” or “us”). We respect your privacy and are committed to complying with the provisions of the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Policy applies to users of the Website, including both service requesters (“Customers”) and service providers (“Pros”), as well as any individuals whose personal data is collected, used, or disclosed by us through any means.2. Types of Personal Data Collected, Used and Disclosed
Providing personal data to us is voluntary. However, to use or purchase services via this Website, personal data such as name, email address, contact number, and address (including postal code or district) is mandatory. We may not be able to process your request if such data is not provided.3. Purposes for Collection, Use and Disclosure of Personal Data
Your personal data may be used for the following purposes:
a. Identity verification: for processing access, correction, and withdrawal of consent requests.
b. Membership and Transactions: to register user accounts and manage service requests and purchases.
c. Service Provision: to deliver the services you request and allow participation in related activities.
d. Data Subject Requests: to respond to and process any data access, correction, or withdrawal of consent.
e. Analytics: to generate statistical reports for service improvement, with data anonymised.
f. Internal Operations: for internal audits, business operations, and administrative needs.
g. Marketing and Promotions: with your consent, to send marketing messages related to services or partners.
h. Connecting Customers and Pros: to facilitate service coordination between Customers and Pros.
4. Minors
If you are under the age of 18, please ensure that your parent or legal guardian consents to your providing personal data to us.5. Retention of Personal Data
We retain personal data only as long as necessary for the purpose for which it was collected and in compliance with applicable legal and regulatory requirements. Our servers and backups may be located outside Singapore. By using our services, you consent to the cross-border transfer of your data for these purposes.6. Accuracy and Updates to Personal Data
To maintain data accuracy, we may request verification of your personal data. You are encouraged to inform us of any changes or to opt out of marketing messages by contacting us.7. Protection and Security of Personal Data
We implement security safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
a. Password policies for user accounts;
b. Use of SSL encryption for data in transit;
c. Restricted access by trained personnel;
d. Regular security audits.